Sample Deposit Return Letter
Dear [Renter Name] ,
Following your recent stay at [Property Name], please find enclosed your uncashed damage deposit check for [Amount].
Your feedback is really important to us so we’d appreciate it if you would take the time to leave a review on [Review location]. Your feedback enables us to make sure the services we provide meet our guests’ expectations and highlights any shortcomings you may have experienced; therefore, your support would be very much appreciated. Also, we are always grateful for any recommendations you may wish to pass on from places you have visited such as restaurants, tourist attractions in the area etc.
We very much hope you and your [family/group] had a most enjoyable and relaxing break at [Property Name] and I hope you come and stay again. As a thank you for visiting, we’d like to offer a 15% discount off the rate shown on our [listing/web site] for a low season short break.
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Our policy is to return the damage deposit within 7 days of checkout. This form will help to remind the guest about the time frame for returning the deposit but also to get his/her feed back. Thanks!
Why would you have an uncashed damage deposit. This is dangerous as if the renter did something they could always have stopped the cheque and then how would you get reimbursed for damage done. I feel that this is a bad practice.