Santa Monica Home
3 Bedrooms / 2 Bathrooms / Sleeps 13
|No rental rates available - please contact the owner|
Situations to be solved
October 17, 2014
Our stay at the property was fine. The house satisfied all our needs. However, we had some problems with the organization as a whole. Some goods were sent to us by mail which never reached us due to wrong information and miss handling of the situation. The items came in the name of the tennants instead of the house's owner, therefore the mail officer returned them to origin without a second delay. The items were lost and the refund of their value, if ever possible, will take a long time and effort. We believe the whole situation could have been avoided if tennants ( I.e. us) had been given proper directions. Going back to the comfort offered by the house, we may say it is fully recommendable.
Natasha Kiria, Buenos Aires, Argentina