April 18, 2014
I had a nice stay at this resort. There were parts I very much enjoyed, including the proximity to the beach and the pool. My room was comfortable and clean. There were however some things that needed improvement. The hotel employee's were not the nicest people. The people at the front desk were informative but lacked the passion for a true guest and employee relationship. The employee's at the hotel bar were not friendly people at all. I asked for a drink and got very rude comments back. The food was pretty bad, but the drinks were good. The hotel itself could use some serious work, and the pool furniture was probably from 1993. There is also almost no wifi available in the rooms, despite what was said prior to my trip. Also the hotel is huge, so don't visit if you are looking for a private resort. All in all, it was fun.
Maggie Nicola, Lake Placid, NY USA
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