Romantic Smoky Mountain Chalet - Baby Black Bear
|Jan 01 2014||Dec 31 2014||$115||$115||-||-||-|
|Payment Options: Visa, Mastercard, Discover, Cashier's Check, Personal Check|
October 23, 2010
This chalet was wonderful, very peaceful and quiet. The ride up was winding and often steep, but worth it when you arrived. It was clean and neat, and well appointed, with many extra amenities. This was our first trip to this chalet, and definately not our last.
May 21, 2009
Overall, it was all right. The cabin is right on the creek, with all the rain, made it FANTASTIC sounding. Poor drainage as the land was very muddy. The cabins are VERY VERY close together, hard to tell on the site. Had 1 problem at check-in, no where did it say to check in at office in gatlinburg. I went out to cabin (50min away with traffic round trip) to only call and be told I had to come back to the office. VERY POOR INFORMATION as the website gives directions right to the cabin. The front desk man was like how did you get there (I told him website directions). He said I was supposed to have been told to come here, but if you do it all over the web no one calls you. Poor customer service in that they front desk guy was like "tough crap", wasn't even sorry I waisted 1 hr of my day for his company's mistake. Other issue was hot tub stopped working and was cold on Monday when we left, the other 2 days it worked great though.