Villa, Private Pool, Platinum Supreme Owner (#36243)

Hello Mark,

I just wanted to drop you a line and let you know how much we enjoyed our vacation at the Lifestyles Hacienda Resort. We
had a wonderful time, it rained solid the first 4 days we were there but it was sunny the remaining 3 days. Oh well, sometimes
the weather just doesn't cooperate. The staff was friendly and helpful. And the kids loved all the pools!! I especially liked
the VIP Pool.

The first night we were there, we had raw sewage coming up through our shower drain and into the room, it was because of
all of the rain. But they quickly moved us into another room and it was perfect from there on out.

Thank you again and we can't wait to go back and stay in one of the villas!!

Jennifer B
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Dear Mr. Austin;

I would like to thank you and tell you that I had the best time at Lifestyle Crown Resort in Dominican Republic it was truly VIP
all the way from the service to the food and premium liquor selection, I Visit D.R. frequently and I never stayed at a resort like
this ever before at a price like this. I stayed at other resorts and the room is small, the service is fair, the food is OK, the drink
selection is OK; for the same price that I paid for at the other resorts; I was able to get a huge villa with a private pool and
VIP all the way. Once again thank you.

Michael W
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Mark

this is the first time i have been able to access the Internet. We have not been able to buy an orange Sim card yet, and no
phone service with our Verizon phone. Have a five bedroom. VERY happy. And grateful for what you did for us. We have
no golf cart, but we walk or take the shuttle. My pregnant sister takes the shuttle. We're all fine. THANK YOU!!!!!!!!!!!!!!!!!!!!!

BECKY
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Mark,

Back from DR. A few glitches, but overall the vacation was extremely good.
It took them almost 4 days to get the pool fixed, the pump went out and they could not get one back on, then the water was
very murky for a while. Just have to learn that things do move slower in the DR....:-). I got sick while there (about a day and a
half), the doctor on site made 4 house calls with 3 bags of IV's; he was absolutely fantastic!
The people there were also fantastic, once we learned some communication and patience.
I am sure we will go back at some point, and I will pass on your info to friends.

Thanks,

Bill B
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Hi Mark,

We returned from our trip yesterday and I wanted to take a minute to tell you how happy we were with everything. The resort
was beautiful and so was the weather. We soon found that any doubts we had were unwarranted. Thank you very much for
taking care of the arrangements.

Anna S
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Hello,

I JUST WANTED TO LET YOU KNOW MY FAMILY AND I HAD A WONDERFUL TIME IN THE DR, SO MUCH, THAT WE
WOULD LIKE TO KNOW IF YOU CAN BOOK A VILLA FOR US ON MARCH 20, 2008- MARCH 24, 2008. WE WOULD NEED A
FOUR BEDROOM VILLA.

THANK YOU
CANDICE
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Thank you very much sir had a great time I'd like 2 do it again soon Sincerely
Luis V
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Hi Mark

The four of us really enjoyed our stay in Puerto Plata. The penthouse was simply lovely. I would like to return again in the
future. Now, do you have others properties that you are renting., if so please let me know.
Thank you very much

Shelley M
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For all who are considering renting from Mark, 7 July 2007

I have the utmost respect and awe for Mark Austin. Without knowing me, he went out of his way to help me.

We rented a 5-bedroom unit at Lifestyle Hacienda, Dominican Republic, from a “gentleman” in England that we found on
EBay. Our 14-person vacation went bad: 5 days before we were due to leave, the renter asked us to pay him double the
amount of the rental fee, or he would cancel our reservation. This was because he was unable to provide us with a 5
bedroom he had promised. Instead would have us stay in two 3-bedroom units. Initially, he thought this would be no
problem, but unbeknownst to him (so he said), the resort would charge him double his fee, so he would have to pass that fee
along to us. Our hearts sank. We could not afford another two thousand dollars.

Desperate, I looked on EBay to try and find someone who had other villa rentals at the same resort. I found Mark.
Immediately, I phoned him, asked him if he might have a villa for rent during the weeks we were to stay. After explaining the
entire issue to him, he advised me to sit tight, he’d see what he could do. Immediately, he directly phoned the resort and
spoke to a salesperson. He straightened out our mess with no compensation and without having set eyes on me!!!!

Mark is a shining example of “pay it forward”. For no personal gain, he helped someone he did not know. Unfortunately, that
is rare in today’s individualistic society. I do believe strongly that you will enjoy your relationship with Mark, as he has
definitively shown to be a man of character.

Sincerely,

Becky F
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Mark,

I don't know if I ever let you know, but we had an AMAZING time in DR at your place last year. I am online right now
planning this year's trip and I came across your ad again. We are not interested in DR this year, but I just wanted to let you
know that it was an amazing trip!

Michael R

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Mark,

Just got back from our vacation in Puerto Plata this past weekend and wanted to drop you a quick thank you for taking care of
all the arrangements for us in the Crown Villas. We all had a wonderful time and appreciated all your time and efforts. We
ended up staying in Villa E33; so thanks especially for arranging for the golf cart for us. We had one family member with
mobility problems so it would definitely have been a issue if you had not made sure that the golf cart was taken care of for
us. Thank you again.

Thanks again for all that you did to ensure that our vacation went off without any hitches and was total enjoyment. It was an
absolute pleasure working with you.

Sincerely,

Mark & Debbie G.

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Dear Mark

My family and I just returned from a fantastic week at Lifestyle Hacienda and you were the talk of the VIP beach! There were
two couples there who had rented from you and couldn't say enough wonderful things about you! This was our second time at
LVHC and we would definitely like to talk to you about renting from you the next time that we go!

The woman that we spoke with was Gigi who said you rented her the 3 bedroom villa. (She is there for 2 weeks) and $37/day
for the all inclusive. I was wondering if you have access to the larger villas or if the 3BR is the largest. We are interested in
January of 09. We were in a 4 bedroom this time, and a 6 BR last time. Please let us know what you might have available
around this time next year, and what the cost would be.

Thank you so much! We look forward to hearing back from you!

With warmest regards
Anita
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Hi Mark,

I really want to thank you for the extraordinary vacation you have extended to my family and I @ the lifestyle hacienda, It was
everything you said plus some. The VIP treatment was excellent and the entire staff really made us feel welcome. I have
already recommended you to some friends and I am sure I will rent those villa's in the future again without any hesitation. Do
you have similar 3-5 bedroom villa's in other locations in the Caribbean ?? Well thanks again and like I said you will be
recommended to family and friends.

Dan O
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Hi Mark,

We just returned home today from our trip to Lifestyle Hacienda. We just wanted to thank you very much for giving us a
wonderful vacation. We were treated very well by all. The villa we stayed in was great. We actually ended up purchasing a
platinum membership ourselves. But we wanted to thank you so much for giving us the opportunity to have such a wonderful
time with your special VIP services.

Sincerely,
Tara K
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Mr. Austin-

Hi, my name is Tiffany G. (my husband is Greg). I just wanted to drop you a quick note to say "THANKS A MILLION" for
providing us the opportunity of a lifetime with a fabulous, affordable vacation to the Dominican Republic. We had the most
amazing time! Everything was just perfect......the weather, the villas, the service, the food, the drinks, the beach, etc!!! The
people there are so nice and they make you feel so welcome. I just can't say enough good things about our vacation to our
family and friends. It is a place that I would definitely love to go back to someday. I also wanted to thank you for being so
helpful in answering any questions that we had prior to the trip. Your help and advice was greatly appreciated.

Thanks again-

Tiffany G.
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Mark - we just returned from our trip- I just wanted to tell you how wonderful everything was- when we arrived, we were
upgraded to a 3 bedroom villa and given 2 additional hotel rooms and a golf cart... because of our contract they honored
the 30$ per night all inclusive... We were absolutely shocked at how nice everything was- we truly felt like rockstars and were
disappointed to come home to "being poor" once again (i still have my wristband on to remind me how nice being a VIP
was)... I just wanted to say thank you for everything and that's definitely times 10, as each and everyone of us had an
absolutely wonderful time! I definitely think you should put up a posting as a regular EBay post, so I can "purchase" it to
leave outstanding feedback (as there isn't any in your profile and I figure it would give many potential buyers some additional
peace of mind before buying).

Thanks Again
David
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Mark - We just returned from our trip- I just wanted to tell you that we had a fantastic time, truly VIP all the way. Upon arrival
"Paula" in VIP Services upgraded us to a 4 bedroom villa and gave us a golf cart without hesitation. After recognizing that
we were your "Guests", Cesar from the VIP accommodations gave us a ride to the Villa (which was amazing) and provided us
with his personal Cell-phone number for "Anything " we would like. Cesar checked on us everyday and basically fulfilled any
request from wanting limes for beer to obtaining several bottles of wine------NO CHARGE!!! One night we told Cesar that we
felt like dining in, before I knew it several chefs were at the Villa preparing an unbelievable barbecue for a very reasonable
discounted price. This trip was a perfect 10, save me a slot for next year.

Thanks Again
JOE
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Mark - I just wanted to send you a HUGE thank you for our vacation!! We had a blast!!! The resort was everything that you had
said and more! I am completely spoiled now!! My friends said that this was their best vacation yet. I know I will be able to
send you more vacationers because a lot of people ask me where a good place to go is and your place is #1 right now! I do
have to share with you a fun comment that I heard while we were there..... One person had asked me who we had rented
from, when I said Mark Austin she said that you were as popular at the resort as George Clooney is in the United States. :) I
could tell that you were very well respected there way before she told me that though just based on how people treated us
when your name was mentioned. Thank you again for a vacation of a life time and I look forward to working with you again
on our next vacation!!

Vicki T
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Hi Mark,
Just wanted to send a quick email about the trip. We got back Thurs. night. This was one of the best vacations we have ever had. Not only was the resort better than ever expected, our room was great, the amenities were wonderful, everything was just perfect! Thank you for all of your help with our questions, booking, etc. I know that the resort has other ones that they are affiliated with and I was wondering if you had any packages to Costa Rica? Thanks again for helping us have a great vacation!

Jarrod
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Mark,
I could not have asked for a better trip!!! the weather was gorgeous, the resort is beautiful, and we had the run of the place with your VIP membership!!! We, as you know, only had 4 people going so we had the 2 bed 2 bath condo. I think that worked out better than we could have imagined. We were right above the VIP pool, with the bean bag floats and it's own bartender! the service was excellent, the food was good and the drinks were strong. I cant wait to go back, and we have already given your name to another family here in Texas.! You were a pleasure to deal with and everything you said you would do you did- everything happened exactly as you said- means so much!!!

Thanks Again, Sue K.
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