From the time we arrived in Bali which was quite late in the evening. We were greeted by smiles from the drivers. I found this invaluable after a long day getting the family and the house ready to go on our holiday.My first impressions of the people employed my Nick was great and then it just got better. We travelled with our two children aged 9,10 and my mother who was 70. We all enjoyed our seperate rooms and very good air conditioning. I loved waking up to Sari making our breakfast and coming out to the table set along with fresh fruit juice and freshly sliced fruit everyday. Sari (The Manager) and her team ensured that the villa was clean and tidy everyday. Sari also went out of her way to ensure anything you enquired about she would take care of. i.e tailors or washing of clothes etc As a busy mum of a young and busy family it was what I call a TOTAL relaxtion for me. I did not have to do ANYTHING but enjoy. It was so hard to leave and come home!!