“Location Amazing, Communication Poor”
Review #17231402 “Tropical Spectacular Gulf Front 6 bedroom w/ private heated pool/hot tub” ★ ★ ☆ ☆ ☆ While the house and location were everything we wanted, the business part was NOT satisfactory. Once the money was received by the owner, there was NO further contact, emails bounced back and phone calls went to voice mail. 2 days before arrival I finally managed to contact and get confirmation. Very unacceptable. Once we got there, the water was shut off for 1 hour the first morning we were there. It was water softener maintenance, scheduled during our rental. Very inconsiderate, To top it off I had to contact the owner twice in order to get the security deposit back. I received it one month after we rented. Many people in our group would love to return to this great location, however I would not want to do business with them again.